FAQs

We try best to update the products timely, but hot items may be sold out quickly. Please order in time to make sure you will get the items.

We accept Credit Cards, and paypal

Shipping time varies by location. These are our estimates:

  • The shipping time united States is 7-10 business days.
  • The international shipping time is 10-15 business days

*This doesn’t include our 2-3 days processing time.

Yes, you will receive an email once your order ships that contain your tracking information

Your order will be carefully packaged in a protective box with branded dust bags if provided by the designer to ensure it arrives to you in great condition.

Refunds are processed via the original payment method and will normally appear within 7 business days, depending on your payment provider.

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

Absolutely! Please send us an email to support@petste.com and we will be happy to assist you in any way we can.

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